Privacy policy

Privacy Policy

Last Updated: July 30, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Password and authentication information
  • Profile image, if provided
  • Account and profile information

Order Information

When you place an order, we may collect:

  • Products ordered
  • Quantities
  • Order total
  • Delivery address
  • Shipping information
  • Payment method
  • Order status
  • Order history

Technical Information

We may automatically collect certain technical information, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

  • Create and manage your account.
  • Process and manage your orders.
  • Process payments and confirm transactions.
  • Deliver products to the address you provide.
  • Contact you regarding your orders.
  • Send verification codes and account-related notifications.
  • Help you reset or change your account information.
  • Provide customer support.
  • Improve our website, products, and services.
  • Detect, prevent, and investigate fraudulent or unauthorized activity.
  • Comply with applicable laws and legal requirements.

3. Account Information

If you create an account, you are responsible for keeping your login credentials confidential.

You should notify us if you believe that your account has been accessed or used without authorization.

You may request to update or delete certain personal information associated with your account, subject to applicable legal and operational requirements.

4. Payment Information

Payments may be processed through third-party payment providers.

We do not necessarily store your complete payment card details on our servers. Payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

5. Cookies

We may use cookies and similar technologies to provide and improve our services.

Cookies may be used to:

  • Keep you logged in.
  • Maintain your shopping cart.
  • Remember your preferences.
  • Improve website functionality.
  • Understand how users interact with our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing Your Information

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment service providers.
  • Shipping and delivery providers.
  • Technology and hosting providers.
  • Authentication and verification service providers.
  • Customer support providers.
  • Government authorities or legal entities when required by law.

We do not sell your personal information for purposes unrelated to providing our services.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services.
  • Maintain your account.
  • Complete and maintain order records.
  • Resolve disputes.
  • Prevent fraud and abuse.
  • Comply with legal and regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable laws.

9. Account Deletion

You may request deletion of your account through the available account deletion functionality or by contacting our support team.

Some information may need to be retained when required for legal, accounting, security, fraud prevention, or other legitimate purposes.

10. Third-Party Services

Our website may use third-party services for payment processing, authentication, analytics, hosting, shipping, communication, or other functionality.

Third-party services may have their own privacy policies, and we recommend reviewing their policies when applicable.

11. Children's Privacy

Our services are not intended for children who are not legally permitted to use online shopping services without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on this page along with the updated date.

Your continued use of our services after an update means that you acknowledge the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our customer support team through the contact methods provided on our website.